Shopping Basics
We always aim to ship orders within one weekday after the order has been placed. Once your order has been shipped, you will receive a shipping confirmation with a tracking number. Possible delays in shipping orders may be due to an unusually high volume of orders coming in, or due to the freight company.
We understand that it’s not easy to get everything right on the first try, which is why we want to offer you a smooth return experience.
Return policy for customers within the EU:
All of the team at Athletic Army want to offer you a smooth return experience, and you have the right to return one or more products and be refunded.
– You have 30 days from the time your order is delivered to initiate a return.
– The product must be unused and in the same new condition as when it was received.
– The product must also be in its original packaging, with intact labels.
Returns from outside of the UK
If you wish to return a product from outside of the UK, please contact us and specify which products you’d wish to return. We’d be happy to send you the required documents for your return.
How do I make a return?
You can return your goods quickly and easily. Note: Some shipping options require printer access.
If you live outside of the EU and wish to make a return, please contact us and we’ll help you out.
Orders to Norway, the EU, EEA, EFTA (except Switzerland), and the Schengen countries are duty-free. For international orders, your package may be subject to customs duties and handling fees. We ask international customers to prepare for that possibility. We have no control over possible import charges assessed by the countries importers.
Payments
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